Track Record

Why are we so confident?

Most websites are stuck at 2-3% conversion and lead generation rates. We have a remarkable track record of extraordinary conversion rates of 10-20%:

  • Proflowers
    They tried a traditional design first, and it failed miserably. We designed the site in 1998 and it has remained pretty much the same, with conversion rates in the 15-50% range, depending on the season.
  • FedEx Online Print Services
    They saw no profits with their original Print Services web app. We redesigned their app in 2005 and it has achieved ridiculously high success ever since. So much so that they were able to close their Kinko’s locations.
  • Vanguard's Investor Snapshot
    Their website is the model that other investment websites follow. We presented our design in 2000, but one VP opted for another design firm’s mediocre design, which failed every KPI. Vanguard eventually launched our design, which has driven the investment management domain ever since.

Hear more of about success stories.

The back stories on these are pretty funny. 

Proflowers Page.jpg is one of the most successful e-commerce companies and we owe a good part of that success to the user-experience processes and designs that Larry and his team provided.
— Bill Strauss, President, Proflowers
Larry brought a totally fresh perspective and helped us walk in the shoes of potential customers who visit our site and better understand how they frame and categorize the problem they wanted solved and then how to make that journey from realization to buying a solution to their pain and frustrations as easy as possible for them
— Gerry Creaner, President GetReSkilled Inc